Privacy Policy

PACHECA WINE CLUB USA LLC – Privacy Policy (USA)

Last Updated: November 2025

1. Introduction
This Privacy Policy explains how PACHECA WINE CLUB USA LLC (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website and purchase or interact with our products and services, including the Pacheca Wine Club Semi-Annual Membership (“Membership”). By using our website, subscribing, or otherwise providing your information, you agree to this Policy.

2. Who We Are
PACHECA WINE CLUB USA LLC
7345 W Sand Lake Road, Ste 210 Office 6457, Orlando, FL 32819
Operations Facility (TTB): 239 Miracle Mile Unit W, Stonewall, TX 78671
Privacy Contact Email: [privacy contact email TBD]

We operate exclusively within the United States and comply with applicable federal and state privacy laws.

3. Information We Collect
We collect personal information in the following categories:

Information you provide directly:
• Name, email, phone number, billing and shipping address
• Age verification confirmation (21+ requirement)
• Payment details processed by Shopify Payments (we do not store card data)
• Account login details and preferences
• Marketing communication preferences (email/SMS opt-in)

Automatically collected:
• IP address, device identifiers, browser settings
• Pages visited, session behavior, cookies and tracking technologies

Compliance and fulfillment data:
• Delivery status and proof of age (FedEx / WineCub)
• Tax compliance information (Avalara AvaTax)

We do not knowingly collect data from anyone under the age of 21.

4. How We Use Your Information
We use your information to:
• Process and deliver Wine Club shipments
• Verify legal drinking age requirements
• Provide secure payment processing
• Communicate updates, orders and logistics
• Send marketing communications with explicit consent
• Improve the website and customer experience
• Comply with tax and regulatory obligations

5. How We Share Your Information
We share data only with trusted third-party partners essential to the service:

• Shopify – e-commerce platform & secure checkout
• Awtomic – subscription management
• WineCub – warehousing & fulfillment
• FedEx – delivery & adult signature verification
• Avalara AvaTax – tax calculation
• Email/SMS marketing providers (TBD)

We do not sell personal information.

6. Cookies & Tracking
Cookies and similar technologies are used to:
• Enable account login and essential functionality
• Measure site performance and usage analytics
• Improve marketing relevance

Users may modify preferences in browser or cookie banners.

7. Data Retention
We retain data only as long as necessary to:
• Provide Membership services
• Meet legal and tax obligations
• Resolve disputes and prevent fraud

Requests for data deletion may be limited by regulatory requirements.

8. Your Rights (CCPA & U.S. Privacy Laws)
Users may request to:
• Access stored personal data
• Correct inaccurate information
• Request deletion of eligible data
• Opt-out of marketing communications
• Manage cookie and tracking preferences

To exercise rights, contact: [privacy contact email TBD]

9. SMS Consent (TCPA Compliance)
By opting into SMS, you consent to receive:
• Delivery and Membership updates
• Promotional content (optional)

Reply STOP to unsubscribe. Standard message rates may apply. We do not sell or share phone numbers for third‑party marketing.

10. Data Security
We use industry‑standard safeguards including:
• SSL/TLS encryption
• PCI‑compliant payment
• Access‑limited data environment

No method is 100% secure but we prioritize data protection.

11. International Transfers
Some data may be processed by affiliated entities in Portugal with protective safeguards and compliance checks.

12. Alcohol Compliance
We are legally required to:
• Verify age (21+) on purchase and delivery
• Require adult signature on delivery
• Refuse service if age verification fails

We do not market to minors.

13. Updates to This Policy
We may update this Policy periodically. Continued use of the website indicates acceptance of changes.

14. Contact Information
For privacy questions or requests:

Email: [privacy contact email TBD]
Address: PACHECA WINE CLUB USA LLC
7345 W Sand Lake Road, Ste 210 Office 6457
Orlando, FL 32819